hes letter writing scipt

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1、LETTERWRITINGTABLEOFCONTENTSCHAPTERI:ThelayoutCHAPTERII:EnquiriesandrepliesCHAPTERIII:QuotationsandordersCHAPTERIV:ComplaintsandrepliesANNEXEADDITIONALEXERCISESLETTERWRITINGscriptdocumentpage1/23BeatriceGay23CHAPTERI:ThelayoutEXAMPLEOFATYPICALLETTERMEGASOFTLTD46HIGH

2、STREET,WOLVERHAMPTON,WESTMIDLANDS(1)HIGGINSANDBROWNSBROOKDALELANCASHIREthRef:DG(3)September25,1998(2)DearSir,(4)Wewouldliketointroduceourselvesasamanufacturerofsoftwarewithmachinescurrentlyusedinyourfirm.Wespecialiseparticularlyinspreadsheetpackages.Ourfirmhasestabl

3、ishedareliablereputationinthisfieldoverthepastyears,alloverSwitzerland,andwefeelthatweshouldliketoextendouractivitiestoamoreEuropeanmarket.(5)Pleasefindenclosedapamphletgivingdetailsofourrangeofsoftwareproductsandservices.Shouldyourequireanyfurtherinformation,weshou

4、ldbeonlytoopleasedtosupplythenecessarydetails.(5.g)Lookingforwardtoworkingwithyourfirminthenearfuture.(6)Yoursfaithfully(7)DavidGraveneyDavidGraveney(8)SalesmanagerEncl.:pamphlet(9)1.Sender'saddress:Thisisnormallyprintedonthepaper.Onnon-headedpapertheaddressWITHOUTt

5、henameofthesenderistypedout.2.Date:variouspossibilitiesInEnglandInUSAth28December,1999December28,1999st¨1April,1998April1,199828.12.199912/28/19993.Reference:Thisisusuallyaninternalreferenceforfilingpurposes.4.Salutation:Thismustagreewiththeaddressandclosing:a)Ifyou

6、don'thaveacontactname:DearSir(s)YoursfaithfullyDearMadam(s)Yourstrulyb)Ifyouknowthename:DearMrJones(men)YourssincerelyLETTERWRITINGscriptdocumentpage2/23BeatriceGay23DearMissJones(unmarriedwomen)YourstrulyDearMrsJones(marriedwomen)DearMsJones(married/unmarriedwomen5

7、.Bodyoftheletter:ExpressionstouseThisisthemostimportantpartoftheletter,andmaynotcontainallelementslistedbelow.a)TomakethefirstcontactWewouldliketointroduce…Iamwritingto/informyou/applyfor/request…b)TorespondwithareferenceWithreferenceto….c)ToansweraletterThankyoufor

8、…Ithankyouforyourletterof1July…Wewerepleasedto….d)ToconfirmatelephonecallFurthertoourtelephoneconversatione)ForrequestingIwouldbegratefuli