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1、IvanJOBDESCRIPTION职责描述JOBTITLE:职称Doorgirl门童AREA/DEPARTMENT:部门RoomsDivision/FrontOffice/Concierge房务部/前厅部/礼宾部JOBBAND:职位级别9HOTELLEVEL:酒店级别I-VREPORTSTO:上属ConciergeSupervisor礼宾部主管POSITIONSSUPERVISED:下属NilJOBSCOPE:职责范围UnderthegeneraldirectionoftheBellCaptainandwithinthelimitsofestablishedTheInt
2、erlakenOCTHotelShenzhenlocalpoliciesandprocedures,responsibleforreceivingguestsinthemosthospitablemanner.Allguestsarrivingtothehotelwillbewelcomedanddepartingguestsfare-welledinthemostcourteousandfriendlymanner.PromotesthedesiredworkculturearoundtheIntegrity,Respect,OneTeamandServiceofThe
3、InterlakenOCTHotelShenzhen在礼宾部经理和主管的领导下工作。服从深圳茵特拉根华侨城酒店的规章制度和程序。为所有到店的宾客提供热情的服务是主要的责任。始终保持良好的礼貌态度。向抵达和离开的客人表示欢迎或者到别。努力创造良好的工作氛围，做到诚实、相互尊重、以及良好的团对合作精神。KeyResponsibilities主要职责·Atalltimeswellgroomed,haveapleasantdisposition,greetguestswiththemosthospitableattitudeuponarrivalatthehotel,andwil
4、lingtoofferassistanceatalltimes·保持良好的个人仪容仪表，亲切问候抵达酒店的每个客人，随时准备提供服务。·Maintaintheentranceandmaindoorareacleanandtidy,freeofobstaclesandensuethattrafficthroughthedrivewayiscontrolled·保证酒店门口的干净和整洁。保证出入酒店的车道畅通无阻。·Adheretoguestcontactstandardsatalltimes·随时观察客人的需要otherstaffoftheCentre.Duringthew
5、ar,ZhuwastransferredbacktoJiangxi,andDirectorofthenewOfficeinJingdezhen,JiangxiCommitteeSecretary.Startingin1939servedasrecorderoftheWestNorthOrganization,SecretaryoftheSpecialCommitteeAfterthevictoryofthelongMarch,hehasbeentheNorthwestOfficeoftheFederationofStateenterprisesMinister,Shenm
6、ufuguSARmissions,DirectorofNingxiaCountypartyCommitteeSecretaryandrecorderoftheCountypartyCommitteeSecretary,MinistersandIvan·ProvidecurrentknowledgeoftheservicesandfacilitiesofferedbytheHotel,inordertoprovidereliableinformationtoguests·向客人提供正确的酒店服务信息，并保证是正确的。·Assistguestsinandoutoftaxisa
7、ndothervehiclesandremovebaggagefromvehiclesenablingtheBellboytoescortguests,withbaggage,totheFrontDeskforcheck-in·为客人开启车门并帮助客人把行李拿下车，协助行李员作好抵店客人的入住工作。·Obtaintaxisforguestsasrequiredanddoyourbesttoensuretheguestsarenotoverchargedbytaxisbyeithernegotiatingwiththetaxid
