组织行为学 罗宾斯 12版本 第一章节.ppt

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1、ChapterONEWhatIsOrganizationalBehavior?Afterstudyingthischapter,youshouldbeableto:DescribewhatmanagersdoDefineorganizationalbehavior(OB)ExplainthevalueofthesystematicstudyofOBIdentifythecontributionsmadebymajorbehavioralsciencedisciplinestoOBListthemajorchallengesandopport

2、unitiesformanagerstouseOBconceptsLEARNINGOBJECTIVESWhatManagersDoManagerialActivitiesMakedecisionsAllocateresourcesDirectactivitiesofotherstoattaingoalsManagers(orAdministrators)IndividualswhoachievegoalsthroughotherpeopleWhereManagersWorkOrganizationAconsciouslycoordinate

3、dsocialunit,composedoftwoormorepeople,thatfunctionsonarelativelycontinuousbasistoachieveacommongoalorsetofgoalsManagementFunctionsPlanningOrganizingLeadingControllingManagementFunctionsManagementFunctions(cont’d)PlanningAprocessthatincludesdefininggoals,establishingstrate

4、gy,anddevelopingplanstocoordinateactivitiesManagementFunctions(cont’d)OrganizingDeterminingwhattasksaretobedone,whoistodothem,howthetasksaretobegrouped,whoreportstowhom,andwheredecisionsaretobemadeManagementFunctions(cont’d)LeadingAfunctionthatincludesmotivatingemployees,d

5、irectingothers,selectingthemosteffectivecommunicationchannels,andresolvingconflictsManagementFunctions(cont’d)ControllingMonitoringactivitiestoensuretheyarebeingaccomplishedasplannedandcorrectinganysignificantdeviationsMintzberg’sManagerialRolesEXHIBIT1–1Source:Adaptedfrom

6、TheNatureofManagerialWorkbyH.Mintzberg.Copyright©1973byH.Mintzberg.ReprintedbypermissionofPearsonEducation.Mintzberg’sManagerialRoles(cont’d)EXHIBIT1–1(cont’d)Source:AdaptedfromTheNatureofManagerialWorkbyH.Mintzberg.Copyright©1973byH.Mintzberg.ReprintedbypermissionofPearso

7、nEducation.Mintzberg’sManagerialRoles(cont’d)EXHIBIT1–1(cont’d)Source:AdaptedfromTheNatureofManagerialWorkbyH.Mintzberg.Copyright©1973byH.Mintzberg.ReprintedbypermissionofPearsonEducation.ManagementSkillsTechnicalSkillsTheabilitytoapplyspecializedknowledgeorexpertiseHumanS

8、killsTheabilitytoworkwith,understand,andmotivateotherpeople,bothindividuallyandingroupsCo