DB3701∕T 28—2021 国际化公寓运营管理与服务通用指南(济南市)

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1、ICS03.080.30CCSA123701济南市地方标准DB3701/T28—2021国际化公寓运营管理与服务通用指南Generalguidelineforinternationalizedapartmentoperationmanagementandservice2021-12-16发布2022-01-01实施济南市市场监督管理局发布DB3701/T28—2021目次前言...........................................................................

2、II1范围................................................................................12规范性引用文件......................................................................13术语和定义..........................................................................14基本原则.............

3、...............................................................14.1多元融合........................................................................14.2智能化..........................................................................24.3绿色低碳................................

4、........................................25公寓区位............................................................................26环境与设施..........................................................................26.1景观绿化.....................................................

5、...................26.2公共设施........................................................................26.3客房设施........................................................................26.4智能化设施......................................................................36.5绿色

6、环保设施....................................................................36.6标识标牌........................................................................37运营管理............................................................................37.1运营管理机构....................

7、................................................37.2工作人员........................................................................37.3运营管理机制及体系..............................................................38服务.........................................................

8、.......................48.1入住与退房服务..................................................................48.2客房服务............................................