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ID:462050
大小:46.50 KB
页数:7页
时间:2017-08-05
《门户网站绩效评估【外文翻译】》由会员上传分享,免费在线阅读,更多相关内容在行业资料-天天文库。
1、外文翻译PerformanceEvaluationofWebInformationSystemsMaterialSource:HacettepeUniversity,TurkeyAuthor:AnkaraE-governmenthasemergedasacomponentofpublicsectorreformbyincreasingefficiency,providingmoreconvenience,andenhancingmodernization,raisingtheexpectationsofcitizenswhoaimtoorganizerelationshipswith
2、othercitizens,business,andgovernmentagenciesasaresultofwideningInternettechnologies.GovernmentsoftenembracetheWebasameansofdeliveringjoined-up,citizen-centricservicesefficientlyandcost-effectively.IntheUK,despitesignificantinvestmentbothprovisionandusageofe-serviceshavefallenshortoftarget.Inthi
3、sarticlethecurrentstatusofUKe-governmentisanalysedinrelationto‘NewLabour’ThirdWaygovernance.Thee-governmenttransformationinTurkeywasanalyzedinthisstudy,wheregovernmentprojectsandserviceswereexaminedinlegalandinstitutionalstructures.Thequalityofwebinformationsystemsiscloselyrelatedwiththeirusers
4、’expectations.Inordertocreategoodqualitysystems,webdesignersshouldunderstandhowusersperceiveservicequalityofvariousperformanceattributessuchassecurity,usabilityandinformationquality,andwhichonestheyvaluethemost.Inthisstudy,users’servicequalityperceptionsoftwodifferentwebsiteswereinvestigated.Da
5、tawereobtainedfrom1,900usersofwebsitesofafor-profitonlinebookstoreandanot-for-profitnationalinformationcenterthroughtheE-QualIndexthatwasadministeredonline.Userswereaskedtoratetowhatextenteachwebsitesatisfiedthe22performanceattributesincludedintheE-QualIndexalongwiththeimportancetheyattachedthe
6、reto.Quadrantanalysisandgapanalysiswereusedtoanalyzethedatatofindoutthestrengthsandweaknessesofthewebsitesinvestigated.Moreover,performanceattributesthatneedtobeimprovedorthatwere“undervalued”bytheuserswereidentified.Findingsindicatethateachwebsitesatisfiedmorethanhalftheperformanceattributesli
7、stedintheE-QualIndex.Usersattachedmoreimportancetoperformanceattributessuchaseaseofuse,provisionoftimelyandrelevantinformationandsafety.Findingscanbeusedtoremedytheshortcomingsofeachwebsiteandimprovethewebservicequality.Thisstudya
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