国际商务礼仪（英文版）（第二版）Chapter 8 Mastering Table Manners – Business Dining Etiquette.ppt

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1、Chapter8MasteringTableManners–BusinessDiningEtiquetteLearningobjectiveslearnwhichproperdinnerformtochoosetocaterbusinessclientsrealizetheimportanceofproperbusinessdiningetiquettegetfamiliarwiththesequenceofamulti-coursemealmasterthebasicsofbusinessdiningetiq

2、uetteTheroleofproperbusinessdiningetiquetteUnderstandingdiningetiquettecanhelpinternationalbusinesspeoplepolishtheirconductandbehaviorwhilediningorentertaining.Properetiquetteisessentialforprojectingprofessionalsuccessandsavoir-faire.Amulti-coursewesternmealA

3、nentrée/appetizerFollowedbyavarietyofdishesFollowingtheseisthe“maincourse”Nextcomesthesaladcourse.NotethatintheU.S.andU.K.,thesaladcourseisusuallyservedatsomepointbeforethemaincourse.Culminatewithadessert.MasteringthebasicsSeatingEatingandDrinkingBodylanguage

4、ConversationEatingandDrinkingHoldingaUtensilTheZigzagMethodEuropeanStyleUsedUtensilPlacementPlacementinGeneralTIPSRole-playAisaGermanwhohasjustbeenappointedbytheheadofficetoworkinBeijingtobeinchargeoftherunningofitsbranchinChina.Sincehewilloftenhavebusinessdi

5、nnerwithChineseclients,heturnstohissecretaryBforsomeChinesetablemannerswhichheshouldpayattentionto.Makeupadialogueaccordingtothissituation.GroupdiscussionsWhatshouldyoudoifyoushoulddropautensil,oroneisnotabsolutelyclean?Whatshouldanescortedladydoifshewantstoc

6、allthewaiter?Whatshouldyousayifyouwanttoattractthewaiter’sattention?Whatshouldsomeonewhoisleft-handeddowiththecutlery?DiscussionsWhataresomegoldenrulesforgueststoobserveataformalfunctionregardingconversation?Whatdoesitsignalwhenthehostplaceshisnapkinonthetabl

7、e?Winesshouldbeservedincorrectglasses.Whatarethefollowingthreeglasses?abc