客户服务代表英文介绍(精选多篇)

客户服务代表英文介绍(精选多篇)

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时间:2017-09-02

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客户服务代表英文介绍(精选多篇)第一篇:客户服务代表英文介绍客户服务代表英文介绍demonstratedabilityintheprovisionofsalessupportservices.includesestablishmentoftheclientbase,extensivecustomerservicing,telemarketing,coldcallingandsalesterritorydevelopment.consistentlymet/exceededsalesgoalsandinstitutedsalesprograms;salesincreasedfrom$8to$25million.thoroughknowledgeofmanagementproduction;assuretimelyandaccuratepresentationofgoods;adeptatcoordinatingdeliveryprocesses,organizationofdeliveryschedulesandmonitoringdeliverypersonnel.extensiveexperienceinfacilitatingoperationalprocedures,respondtocustomercomplaints;resolveproblemelements;interactwithcreditdepartmenttoascertaincustomeraccountstatus.handlesourcingofvendors,contractnegotiation,purchasing,correspondence,accountadjustmentsandinventorycontrol.exceptionalcommunication/interpersonalandorganizationalskills.experience1989-presentoxbridge,inc.interfacewithmerchandisingpersonnel,atalllevels,andprovide 客户服务代表英文介绍(精选多篇)第一篇:客户服务代表英文介绍客户服务代表英文介绍demonstratedabilityintheprovisionofsalessupportservices.includesestablishmentoftheclientbase,extensivecustomerservicing,telemarketing,coldcallingandsalesterritorydevelopment.consistentlymet/exceededsalesgoalsandinstitutedsalesprograms;salesincreasedfrom$8to$25million.thoroughknowledgeofmanagementproduction;assuretimelyandaccuratepresentationofgoods;adeptatcoordinatingdeliveryprocesses,organizationofdeliveryschedulesandmonitoringdeliverypersonnel.extensiveexperienceinfacilitatingoperationalprocedures,respondtocustomercomplaints;resolveproblemelements;interactwithcreditdepartmenttoascertaincustomeraccountstatus.handlesourcingofvendors,contractnegotiation,purchasing,correspondence,accountadjustmentsandinventorycontrol.exceptionalcommunication/interpersonalandorganizationalskills.experience1989-presentoxbridge,inc.interfacewithmerchandisingpersonnel,atalllevels,andprovide technicalinformationoncompanyproductsandservices.interactwithcustomers,providingadviceintheselectionofproducts.monitorproductiontoensurerealizationofcustomerspecifications.collaboratewithcontractingmerchandisersforcontractnegotiationonsupplies.conductextensivematerialscostingprocesses.coordinatedeliveryschedulesandmonitordeliverypersonnel.organizepromotionaldemonstrationactivitiesforhomeandhewyorkmarketingoffice.respondtoandresolvecustomercomplaints.manageofficeoperationsandproducecorrespondence.controlstockandconductpurchasingprocedures.assistsalesdepartmentinestablishingclientbase/salesterritories.education1993-presentprophetjuniorcollegeassociatedegreeprogramcomputeroperationsprogram:lotus1-2-3,databaseiii,typing,word-processing(multimate),businessmath,speechcommunication,introductiontocomputersandenglishcomposition.想了解更多自我介绍相关文章.请继续阅读自我介绍网第二篇:客户服务代表英文的自我介绍mynameishaoword.com.wanjunismygivenname.wanmeanssweet andjunmeansperson,somynamemeansasweet-temperedgirl.iactuallyam!butyoucancallmejune,foryourconvenience,j-u-n-e,it’ssimilartomychinesenamejun.iamfromenping,asmallcityinthesouthwestofguangdongprovince,nearhongkongandmacao.maybeyouhaveneverbeentherebefore,it’swellknownforthehotspringsthere.myhometowniswuhan,soispeakhubeidialectinadditiontomandarinandsom(本文来源好)ecantonese.igraduatedfromguangzhouuniversitytwoyearsago.ihadgreatperformanceinuniversity,twoscholarships,twoawardsofexcellentstudentcadre,andoneimpressiveawardoffullattendance,whichmeansinevermissedasingleclassthatsemester!myfirstjobwasreceptionistandsecretaryinanelectroniccompany,butileftinlessthanayearsimplybecauseihadlittleworktodothere.atthattimeicouldfinishaday’sworkinseveralhours.icouldn’tbeartheboredomofhavingnothingtodo,soiquit.mycurrentjobisaverybusyone.iworkatleshipharmaceuticalcompany.leshi,asyoucanseeonmyresume,specializesinthewholesaleofchinesemedicine,theannualsalesareabout50millionrmb.iamoneoftheeightcustomerservicerepresentatives.iprovideservicestoaboutfiftycustomers,inputtingorders,pushingpayments,handlingcomplaintsandsoon.lastyearirankednumbertwooftheeightrepresentativesintheannualsatisfactionsurvey.salesrepsgaveme4.5 andcustomersgaveme4.2outofthefullscoreof5fortheservicesiprovided.i’minterestedincibafortworeasons.thefirstreasonisthatilookforwardtojoiningabiginternationalcompany.thesecondreasonisthatifeelimeetyourrequirements.althoughi’veneverworkedinfinechemistrycompanies,thetwo-yearexperienceinapharmaceuticalcompanyhasmademeaqualifiedcustomerservicerepresentativewhocanmeetthehighstandards.ibelieveyouknowthatthepharmaceuticalbusinessusuallyhasverystrictrequirementsandhighstandards.inaddition,iamsureicanlearnhowtouseoracleerpinashorttime,asiamveryfamiliarwithhejiaerp,whichisquitesimilar,andiusetheenglishversionatmypresentjob.that’sabout all.第三篇:客户服务代表介绍客户服务代表介绍客户服务类职业正悄然崛起,随着越来越多的企业把注意力从单纯的市场营销转向客户服务,以及一些跨国公司在把客户服务中心迁至中国内地,市场对客户服务代表、客户经理、客户关系协调人员、客户专员、电话营销员、热线电话接听员、技术支持助理等客户服务人才的需求不断看涨,具备专业素养的专业人员更是倍受青睐。客户服务人才在我国各大城市已经成为紧缺、热门和高薪人才,因此,参加客户服务职业培训,获得资格证书,无疑将大大拓宽职业发展空间,成为进入客服行业的敲门砖!一、考试层次根据客户服务从业人员的不同情况及市场的不同需求,分别设置了五个层次:(一)客户服务代表(二)高级客户服务代表(三)助理客户服务经理(四)客户服务经理(五)高级客户服务经理二、报考条件(一)客户服务代表(具备以下条件之一):1、具有中专、高中及以上学历;2、从事相关工作2年以上。(二)高级客户服务代表(具备以下条件之一):1、具有大专及以上学历;2、获得客户服务代表证书后从事相关工作2年以上;3、从事相关工作4年以上。(三)助理客户服务经理(具备以下条件之一):1、具有本科及以上学历;2、获得高级客户服务代表证书后从事相关工作2年以上;3、获得客户服务代表证书后从事相关工作4年以上。(四)客户服务经理(具备以下条件之一):1、具有本科及以上学历并从事相关工作2年以上;2、获得助理客户服务经理证书后从事相关工作1年以上;3、获得高级客户服务代表证书后从事相关工作3年以上;4、获得客户服务代表证书后从事相关工作5年以上。(五)高级客户服务经理(具备以下条件之一):1、相关专业研究生学历并从事相关工作2年以上;2、具有本科及以上学历并从事相关工作5年以上;3、获得助理客户服务经理证书后从事相关工作2年以上;4、获得高级客户服务代表证书后从事相关工作4年以上;5、获得客户服务代表证书后从事相关工作6年以上。三、报考对象客户服务及相关专业(包括但不限于酒店管理、国际贸易、空乘文秘、人力资源管理、物流管理、信息管理等专业)的学生;电信、航空、银行等行业的客服管理人员及重视客户资源的社会各界人士。 在校本科生可连跳2级直接申报客服代表(经理助理)四、资格认证考核通过后将由中国商业联合会颁发相应等级的资格证书,网上注册,全国通用。第四篇:客户服务代表英文自荐信sandylin15/f,tower2,brightchina,building1,beijing.summaryofqualificationsdemonstratedabilityintheprovisionofsalessupportservices.includesestablishmentoftheclientbase,extensivecustomerservicing,telemarketing,coldcallingandsalesterritorydevelopment.consistentlymet/exceededsalesgoalsandinstitutedsalesprograms;salesincreasedfrom$8to$25million.thoroughknowledgeofmanagementproduction;assuretimelyandaccuratepresentationofgoods;adeptatcoordinatingdeliveryprocesses,organizationofdeliveryschedulesandmonitoringdeliverypersonnel.extensiveexperienceinfacilitatingoperationalprocedures,respondtocustomercomplaints;resolveproblemelements;interactwithcreditdepartmenttoascertaincustomeraccountstatus.handlesourcingofvendors,contractnegotiation,purchasing,correspondence,accountadjustmentsandinventorycontrol.exceptionalcommunication/interpersonalandorganizationalskills.experience1989-presentoxbridge,inc.interfacewithmerchandisingpersonnel,atalllevels,andprovidetechnicalinformationoncompanyproductsand services.interactwithcustomers,providingadviceintheselectionofproducts.monitorproductiontoensurerealizationofcustomerspecifications.collaboratewithcontractingmerchandisersforcontractnegotiationonsupplies.conductextensivematerialscostingprocesses.coordinatedeliveryschedulesandmonitordeliverypersonnel.organizepromotionaldemonstrationactivitiesforhomeandhewyorkmarketingoffice.respondtoandresolvecustomercomplaints.manageofficeoperationsandproducecorrespondence.controlstockandconductpurchasingprocedures.assistsalesdepartmentinestablishingclientbase/salesterritories.education1993-presentprophetjuniorcollegeassociatedegreeprogramcomputeroperationsprogram:lotus1-2-3,databaseiii,typing,word-processing(multimate),businessmath,speechcommunication,introductiontocomputersandenglishcomposition.noticebackgroundsummaryaccentuatescandidate’sacquiredprofessionalskillsandimpressivetrackrecord.listingrelevantcoursesaddsweighttocandidate’seducational credentials.第五篇:客户服务代表英文自荐信summaryofqualificationsdemonstratedabilityintheprovisionofsalessupportservices.includesestablishmentoftheclientbase,extensivecustomerservicing,telemarketing,coldcallingandsalesterritorydevelopment.consistentlymet/exceededsalesgoalsandinstitutedsalesprograms;salesincreasedfrom$8to$25million.thoroughknowledgeofmanagementproduction;assuretimelyandaccuratepresentationofgoods;adeptatcoordinatingdeliveryprocesses,organizationofdeliveryschedulesandmonitoringdeliverypersonnel.extensiveexperienceinfacilitatingoperationalprocedures,respondtocustomercomplaints;resolveproblemelements;interactwithcreditdepartmenttoascertaincustomeraccountstatus.handlesourcingofvendors,contractnegotiation,purchasing,correspondence,accountadjustmentsandinventorycontrol.exceptionalcommunication/interpersonalandorganizationalskills.experience1989-presentoxbridge,inc.interfacewithmerchandisingpersonnel,atalllevels,andprovidetechnicalinformationoncompanyproductsand services.interactwithcustomers,providingadviceintheselectionofproducts.monitorproductiontoensurerealizationofcustomerspecifications.collaboratewithcontractingmerchandisersforcontractnegotiationonsupplies.conductextensivematerialscostingprocesses.coordinatedeliveryschedulesandmonitordeliverypersonnel.organizepromotionaldemonstrationactivitiesforhomeandhewyorkmarketingoffice.respondtoandresolvecustomercomplaints.manageofficeoperationsandproducecorrespondence.controlstockandconductpurchasingprocedures.assistsalesdepartmentinestablishingclientbase/salesterritories.education1993-presentprophetjuniorcollegeassociatedegreeprogramcomputeroperationsprogram:lotus1-2-3,databaseiii,typing,word-processing(multimate),businessmath,speechcommunication,introductiontocomputersandenglishcomposition.noticebackgroundsummaryaccentuatescandidate’sacquiredprofessionalskillsandimpressivetrackrecord.listingrelevantcoursesaddsweighttocandidate’seducational credentials.

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