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1、武汉理工大学网络学院试卷课程名称：英语（本科）专业班级：知识运用阅读理解词汇结构完型填空翻译写作总分152020101520100备注:学生不得在试题纸上答题(含填空题、选择题等客观题)一、知识运用（本题共5道小题，每小题3分，共15分）以下每个对话中未完成的部分有4个选项，请你从A、B、C、D四个选项中，选出可以填入空白处的最佳选项并，用铅笔将答题卡上的相应字母涂黑。示例〔A〕〔B〕(■)(D)1、---DoyoumindifIreadthenewspaperonthetable?---____________________
2、____.A.GoodnewsforyouB.Goahead,pleaseC.Yes,sureD.No,Ican’t2、---Hello.MayIspeaktoPeter?---____________________.A.Sorry,thenumberisengaged.Willyouhold?B.Yes,speaking.C.Hello.Who’reyou,please?D.Hello.Thankyouforcalling.3、—Look,30%off.The＄1,800mobilephoneisonsaletoday.--
3、______________________.A.ThemobilephoneisofhighqualityB.That’sverykindofyouC.Yeah,asurprisingbargain,I’llbuyitD.Mymobilephoneisoutofordernow4、---Whatisyourmajor?---________________.A.InauniversityB.HistoryC.It’shardtosayD.Ataschool5、—Excuseme,howfaristherailwaystatio
4、nfromhere?--_______________________.A.YoucantakeataxiB.It’sabouttwentymilesC.I’llflytoSidneyD.It’sonlyfivehundreddollars二、阅读理解（本题共2道小题，每小题10分，共20分）每篇短文后有5个问题，每个问题后有4个选项，请你从A、B、C、D四个选项中，选出可以填入空白处的最佳选项，并用铅笔将答题卡上的相应字母涂黑。示例〔A〕〔B〕(■)(D)1、Whenaconsumerfindsthatanitemheboug
5、htisfaultyordoesnotliveuptothemanufacturer’sclaimforit,thefirststepistopresentthewarranty(保单),oranyotherhelpfulrecordsatthestoreofpurchase.Ifthisactiondoesnotwork,therearevariousmeansthatmaybeusedtogainsatisfaction.Asimpleandcommonmethodistocomplaindirectlytothestore
6、manager.Generally,the“higheruptheconsumertakeshiscomplaint,thefasterhecanexpectittobesettled.Insuchacase,itisusuallysettledintheconsumer’sfavor,ifhehasajustclaim.Complainingisusuallymosteffectivewhenitisdonepolitelybutfirmly,andespeciallywhentheconsumercandemonstrate
7、whatiswrongwiththeitem.Ifthiscannotbedone,hewillsucceedbestbypresentingspecificinformationastowhatiswrong,ratherthanbymakinggeneralstatements.Thestoremanagermayadvisetheconsumertowritetothemanufacturer.Ifso,theconsumershoulddothis,statingthecomplaintaspolitelyandasfi
8、rmlyaspossible.Butifapolitecomplaintdoesnotachievethedesiredresult,theconsumercangoastepfurther.Hecanthreatentotakethesellertocourt
